Jewellery Care and Cleaning

Follow One Gray Rabbit's guide to jewellery care and cleaning to keep your jewellery looking its best.

CARE

To keep your jewellery looking its best, it's important to remove your jewellery before showering or swimming, and avoid exposure to lotions and perfumes.

STORAGE

To maintain your jewellery’s polished look we recommend storing your purchase in its box when not being worn.

POLISH

Polish using a soft dry cloth, this will keep your jewellery shining.

RESIN and WAX CORD

Keep them away from chemicals as much as possible, and do not soak in water.

WARRANTY

All of our items have a warranty period which can be seen below; our customer care team can resolve any issues within this time.

Warranty Information

Provided these care instructions have been followed, your personalised jewellery is covered by our warranty.